Due to the coronavirus (COVID-19) pandemic, FPU is taking protective measures to ensure the safety of our employees and customers. FPU's telecommunications department is suspending all cable installations and service technician trouble calls within the home. FPU encourages customers to call customer service at 433-1522 with any questions or concerns.

Phone (VoIP) Service

As of July 2009, Fayetteville Public Utilities added digital phone (Voice Over Internet Protocol) to its telecommunication services. Our digital phone service offers the same option other providers do plus it can save you money each month on your long-distance charges. We can even port your number over from your existing phone line.


  • Caller ID
  • Call Waiting
  • Call Hold
  • Call Forwarding
  • Anonymous Call Rejection
  • Voicemail
  • Incoming and outgoing call logging
  • Selective Call Block
  • Online access of features and voicemail
View VoIP Service Rates