*Rates effective as of February 1, 2021*
***Prices Do NOT include taxes or franchise fees***
**Prices listed do not include taxes and franchise fees.
Static IP Addresses: $14.95 per month
Requirements for Fayetteville Public Utilities' High-Speed Cable Broadband Internet Service:
Modem Purchase from FPU: $50.00
Modem Lease from FPU: $6.50/month
If you decide to purchase a modem elsewhere it must be DOCSIS 3.0 (older 1.0, 1.1, and 2.0 version modems are no longer supported) compatible reputable name brand modem. FPU only directly supports Motorola and Arris brand modems. DOCSIS 3.1 modems will function on our network, but will provide no additional benefit. To get internet access with Fayetteville Public Utilities your computer must have a functioning network card/ethernet port, or you may connect a wireless router to the modem for your wireless devices. FPU provided cable modems do not have built in wireless or router capability.
Service Fee: $25.00 This fee is charged to establish internet service.
Extra Drop Charge: $35.00 (Fayetteville Public Utilities Cable service can carry 4 TVs per service drop or 2 TVs and 1 Internet per drop)
Extra Outlet Charge: $25.00 at the time of install $25.00 to relocate an outlet $35.00 for a return installation of an additional outlet
Reconnect Fee: $20.00
Trip Charge for Customer Problem during Business Hours: $30.00
Trip Charge for Customer Problem AfterHours : $50.00