FPU Operations Appreciation Observed

Fayetteville Public Utilities’ Operations Department employees were honored recently as the utility held Operations Appreciation Day to show appreciation for all employees who work in challenging and often dangerous conditions to make sure electric, natural gas, water, wastewater and telecommunications services are available 24 hours a day. 

According to FPU’s CEO and General Manager Britt Dye, established appreciation days already exist for honoring our nation’s electric linemen and natural gas utility workers. At FPU, a multi-service utility, all operations crews are equally important and deserve a day of special recognition.

“It’s easy to take for granted the quality of life that FPU’s reliable and affordable services provide. But for many of FPU’s operations personnel that means spending time away from their families to provide outstanding service to our customers,” says FPU’s CEO and General Manager Britt Dye. 

Employees who work in the FPU Operations Departments have set the bar high for safety on the job. Utility careers involve a certain amount of risk. In 2018 electrical line worker was ranked as the 13th most dangerous job in the country – just behind law enforcement officers. Safety is something the team at FPU takes very seriously. “We want our employees to go home to their families at the end of the workday the same way they came in that morning,” said Dye. FPU’s crews are extensively trained and they watch one another’s backs, but heights, high voltage, distracted drivers and other risks are always present. 

Our operations department employees are the first responders of our utility, and they’re always ready to get the job done, day or night. Whether they’re restoring power after a major storm or maintaining critical infrastructure to our utility system, these employees are at the heart of everything we do. Of FPU’s 108 employees, more than 75 work together to maintain utility services for customers in our service area. In emergency situations, these employees go above and beyond to restore utility services, working tirelessly until the job is done. It doesn’t matter which department is affected by an outage or leak, they all pitch in to restore service and care for our customers. It is that kind of employee commitment that we appreciate and celebrate.”

“If you see an FPU employee, take a minute and thank them for all they do to keep the lights on, the water running, wastewater treated, natural gas operating and the cable and internet going, ensuring and enhancing our quality of life,” says Dye.