FPU featured in APPA Magazine

Fayetteville Public Utilities again receives national attention as it was featured in the November/December 2009 issue of Public Power.

Public Power is an electric utility magazine that is published by the American Public Power Association (APPA).

The article, entitled "No More Stickies," addresses computerized outage management systems that have been integrated with customer information systems to reduce the time it takes to repair damage after storms and restore power to utility customers more quickly. The story compares how utilities have progressed from the days of Sticky Notes being posted on system maps to track outages a few years ago. With the adoption of new technology and communication systems, utilities now have a more sophisticated, reliable, and functional procedures for tracking utility outages, power supply, and pressure issues.

Fayetteville Public Utilities was featured in the article along with other power systems, large and small, across the US. Other utilities mentioned in the magazine included Knoxville, TN, Utilities Board, Clallam Public Utility District in Washington, and Lake Worth Utilities in Florida.

F P U's CEO and General Manager Britt Dye was interviewed for the magazine story. He states that F P U is getting all departments on the "same technology page." The utility can now monitor voltage, water levels and gas pressure via computer links at the main office location. F P U also plans to have the capability for customer service representatives to view those areas affected by an outage on their computers, because the outage management system will eventually be integrated with the customer billing system, the GIS, the automatic vehicle locations system and the field foremen's laptops. Dye further states that plans for 2010 include integrating F P U's Supervisory Control and Data Acquisition (SCADA) system with the outage management system.

American Public Power Association is a service organization for the nation's more than 2,000 community-owned electric utilities that serve more than 445 million Americans.

To read the complete story, "No More Stickies," please click on the link below.

APPA_NoMoreStickies.pdf1.81 MB